Shipping policy
Delivery Timeline
2-7 Days - Standard Delivery Time
Most orders are delivered within 2-7 business days across India
Metro Cities
2-4 business days - Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad
Other Cities
4-7 business days - Tier 2 & Tier 3 cities and towns
Order Processing
Your order goes through the following stages:
1. Order Confirmation
Immediate email confirmation after successful payment
2. Processing
1-2 business days for order preparation and quality check
3. Dispatch
Order shipped with tracking number provided via email/SMS
4. Delivery
Package delivered to your doorstep with delivery confirmation
Delivery Terms & Conditions
- Delivery is attempted during business hours (9 AM - 7 PM)
- A valid ID proof may be required at the time of delivery
- If you're not available, we'll attempt delivery up to 3 times
- Packages will be returned to our warehouse after failed delivery attempts
- Re-delivery charges may apply for returned packages
- Please ensure your address and contact details are accurate
- Delivery times may vary during festivals and adverse weather conditions
Order Tracking
Stay updated on your order status:
- Track your order using the tracking number sent via email/SMS
- Log into your account to view real-time order status
- Receive notifications at key delivery milestones
- Contact customer support for any tracking issues
Shipping Support
For shipping-related queries, contact us:
Email: plantsmedg@gmail.com
Phone: +91-9799774222
Phone: +91-9351120119
Hours: Monday - Saturday, 9 AM - 6 PM